1. Who operates QuizSpire
QuizSpire is an interactive audience engagement and educational gaming platform (referred to as "QuizSpire", "we", "us", or "our"). This policy applies to the QuizSpire website, creator studio, participant experiences, and APIs.
Questions or privacy requests can be sent to support@quizspire.com.
2. Information we process
Creator account information
- Name and email address.
- A salted, one-way password hash. QuizSpire does not store the original password.
- Essential session-cookie information used to keep a creator signed in.
Creator content
- Quiz titles, descriptions, questions, answers, scoring settings, chess positions, solution moves, curriculum collections, and assignment settings.
- Uploaded images and related metadata such as filename, media type, size, and storage identifier.
- Publishing status, activity configuration, and usage history.
Participant and live-session information
- Display name, game PIN, answers, response times, scores, streaks, ranks, reactions, chess move attempts, and completion results.
- A temporary resume token stored on the participant’s device so a disconnected player can recover the same place in a game.
Technical information
Our infrastructure may process IP addresses, browser/device information, request timestamps, security events, and error logs when necessary to deliver the service, prevent abuse, diagnose failures, and maintain availability.
3. How we use information
- Create and secure creator accounts.
- Save, publish, host, and deliver activities and media.
- Synchronize hosts and participants in real time.
- Calculate points, rankings, results, and activity reports.
- Reconnect participants after a refresh or temporary connection loss.
- Respond to support, security, privacy, and abuse reports.
- Protect QuizSpire against fraud, unauthorized access, and service disruption.
- Comply with applicable legal obligations.
4. Legal grounds and consent
Depending on where a user lives, QuizSpire processes information to perform the service requested by the user, pursue legitimate interests such as security and reliability, comply with law, or act with consent. A host or organization is responsible for providing any notices and obtaining any consents required before inviting participants or uploading personal information.
5. Cookies and local storage
QuizSpire uses an essential, secure HTTP-only cookie for creator authentication. Participant devices use local storage for sound preferences, theme mode, and game resume tokens. These technologies are necessary for requested functionality and are not used for cross-site advertising.
6. Service providers and disclosures
QuizSpire uses carefully selected infrastructure providers to operate the service:
- Amazon Web Services for application hosting and media storage/delivery.
- MongoDB for database hosting.
Providers process information only to supply their services under their own contractual and security obligations. We may also disclose information when required by law, to protect users and the service, or as part of a business transfer with appropriate safeguards. QuizSpire does not sell or rent personal information.
7. Data retention
- Creator accounts and content: retained while the account is active and until deletion is requested or the content is deleted.
- Live sessions and results: retained so creators can review activity outcomes, until the associated creator requests deletion.
- Pending media uploads: temporary upload records expire automatically if the upload is not completed.
- Security logs and support correspondence: retained only as long as reasonably needed for security, dispute resolution, and legal compliance.
Backup copies may persist for a limited period after deletion before being overwritten through normal backup rotation.
8. Security
QuizSpire uses HTTPS, restricted infrastructure access, signed authentication sessions, password hashing, webhook signature validation, private media storage, rate limiting, and least-privilege access controls. See the security overview.
9. Your choices and rights
Subject to applicable law, a user may request access, correction, portability, restriction, objection, or deletion of personal information. Creators can edit much of their content directly. Participants and creators can submit a verified request using the process on the data deletion page.
10. Children and educational use
QuizSpire is not primarily directed to children under 13. Minors may use QuizSpire through an educational environment with authorization from their school, parent, guardian, or responsible adult as required by applicable law. Hosts should avoid requesting unnecessary personal information from participants.
11. International processing
QuizSpire and its service providers may process information in countries other than the user’s country. Where required, appropriate contractual, organizational, and technical safeguards are used for international transfers.
12. Changes to this policy
We may update this policy when QuizSpire, its features, or legal requirements change. The date at the top identifies the latest version.
Include the relevant game PIN or approximate time of the issue, but never send a password.