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Account and data deletion

Delete a QuizSpire creator account or request deletion of participant activity data.
Last updated August 19, 20263 minute read

1. Delete a QuizSpire creator account

Send an email from the address associated with the creator account to support@quizspire.com with the subject Delete my QuizSpire account.

After verifying control of the account, we will delete or irreversibly anonymize the creator profile, owned quizzes and chess challenges, media assets, curriculum collections, and associated live-session records, except information that must be retained for security, fraud prevention, or legal compliance.

2. Delete participant session data

A participant without a QuizSpire account can request deletion by providing enough information to locate the record:

  • Game PIN or solo quest code and approximate session date/time.
  • Display name used in the session.
  • Host or activity name, if known.

Because participant identities are pseudonymous, we may confirm the request with the host. We will never disclose another participant’s information during verification.

3. Request timeline and outcome

1. RequestEmail from the relevant account where possible.
2. VerifyWe confirm identity and locate the applicable records.
3. DeleteWe complete valid requests within 30 days.
4. ConfirmWe confirm completion or explain any lawful retention.

Deletion from active systems does not instantly remove encrypted backup copies. Those copies are isolated from normal use and expire through routine backup rotation.

4. Other privacy requests

The same verified process can be used to request access, correction, portability, restriction, or objection where applicable. Review the Privacy Policy for information about data categories, purposes, service providers, and retention.

5. Sign out without deleting

If you only want to end the current creator session, use Sign out in the creator dashboard. Signing out removes the local authentication session but preserves the account and content.

Open creator dashboard

Contact QuizSpiresupport@quizspire.com

Include the relevant game PIN or approximate time of the issue, but never send a password.

Email support